Frequently Asked Questions

Is Buying Online Safe?

Yes, We are using SSL certificate. Direct checkout from PayPal website & Stripe. Hard Buyer protection. Customer review.

What Payment Methods Are Accepted?

We accept all major credit cards through our merchant service provider

  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • Diners club
  • JCB
  • Mastercard
  • Visa


If you face any problem making payment, please call us in hotline number or do instant chat from our website.

What Shipping Methods Are Available?

Express, DHL, ePacket, UPS, USPS Many more…

Do I need an account to place an order?

You can place an order as a guest or account holder. But we suggest you create an account, you have all the data.

when I conform my shipment?

When we will start your transfer, you may get a tracking number together with your order with which you'll study your order postposition until you get your order hands.

Can I place an order over the phone using my Credit Card?

To ensure your security, we recommend placing your order through our website to avoid any mistakes or confusion about the products ordered. If you need assistance using our website feel free to contact us +1 (512) 325-4501, Monday – Friday 9am – 5pm. We are closed on major USA holidays.

How much is the shipping cost for my order?

Your exact shipping costs, shipping options, and applicable taxes, if any, will appear in your Shopping Cart. The shipping cost is calculated, based on weight and distance. You may add or remove items to calculate real time shipping cost. You can be charged an additional shipping fee if we have to reship an order multiple times due to an address error. Please verify and confirm your shipping address before placing your order.

Do You Ship Internationally?

Yes, We Ship worldwide

How Long Will It Take To Get My Package?

All Domestic zonixia orders typically ship within 5 to 8 Business days (Monday to Friday) and max 30 days for worldwide.

Order Processing Time = (Transit + Handling + Order bring to an End Time)

  • Handling time: 1-2 Days
  • Transit Time: 5-8 Days

Order Cut-off Time: 5:00 PM (GMT-04:00) Eastern Daylight Time (New York)

Note: If you order any product after the cut-off time (which is 5:00 pm) then your order will be processed the next day.

As soon as your order ships out, you will receive an e-mail confirmation with a tracking number; from there you can track your package and see the estimated delivery date, so it’s important you provide your e-mail address during checkout.

Can I pay for my order by Money Order or Cashier’s Check?

At this time we only accept payment through our website using a credit or debit card.